Shipping & Returns

We want everyone to look and feel great in our clothing! If you do not feel that your purchase has met your expectations for any reason, simply return your product for an exchange or refund.

-PLEASE NOTE that Moe & Arrow Boutique will accept returns under this policy only on unworn, unwashed merchandise with the tags still attached. Any items marked as final sale/non-returnable cannot be returned or exchanged.

-Within 7 days of your original order date you may return your item(s) for a full refund of the original purchase price (excluding shipping and handling charges).

-Within 8 to 30 days of your original order date you may return your item(s) for store credit only in the amount of the original purchase price (excluding shipping and handling charges).

-Within 30 days of your original order date you may return your item(s) for an exchange of a different size or style. Please note that all of our items have limited quantities so exchanges are not guaranteed.

**All Clearance, Holiday, Special Sale transactions are FINAL SALE and returns are not allowed.

RETURN LABELS:

-Customers are responsible for the shipping cost on item(s) returned or exchanged; ship your return/exchange using the method and cost of your choice and convenience. MOE & ARROW BOUTIQUE WILL NOT ACCEPT C.O.Ds.

-If your order was shipped with incorrect or contained defective merchandise, you may request a prepaid return label to facilitate your return. Please e-mail your request to moeandarrowboutique@gmail.com


Order Number(s): ____________________________________________________________________

Name: ______________________________________________________________________________

Phone: _____________________________________________________________________________

Email: ______________________________________________________________________________


Product Name

Quantity

Size

Return Reason

Coupon? Y or N


Return Reasons Codes:

  1. Defective
  2. Changed Mind
  3. Received Wrong Item
  4. Too Big
  5. Too Small
  6. Other: __________________________________________

Please send all returns to: 

Moe & Arrow Boutique
1810 4th St SW Suite 101
Waverly, Iowa 50677

Our goal is 100% customer satisfaction. If you have any concerns or questions regarding your return or exchange, please send us an e-mail us at moeandarrowboutique@gmail.com or call our store at (319)559-2663.